INOVA Framework: A Case Study of the Use of Web Technologies for the Integration of Consulting Techniques and Procedures

Abstract

Nowadays, the WWW is playing a vital role in the business world. Most enterprises are becoming digital. Content management systems provide an effective method to improve the development of web applications and make the maintainer’s job easier. The purpose of this work is to study the benefits that the use of web technologies can suppose for a SME company when they are applied to integrate their work techniques and procedures. The authors have also tried to use it to provide their customers with several services, and to make easier the company expansion process. The framework developed includes a security system for the access to the contents based on the RBAC model. The use of the INOVA framework has provided a benefit as much for INOVA itself, as for its customers, by including in a centralized way document resources and toolkits that can be accessed remotely.