MLA
Fröeming, Jane, et al. "Inprovement of Software Engineering Processes by Analyzing Knowledge-Intensive Activities." Current Issues in Knowledge Management, edited by Murray E. Jennex, IGI Global, 2008, pp. 243-262. https://doi.org/10.4018/978-1-59904-916-8.ch016
APA
Fröeming, J., Gronau, N., & Schmid, S. (2008). Inprovement of Software Engineering Processes by Analyzing Knowledge-Intensive Activities. In M. Jennex (Ed.), Current Issues in Knowledge Management (pp. 243-262). IGI Global. https://doi.org/10.4018/978-1-59904-916-8.ch016
Chicago
Fröeming, Jane, Norbert Gronau, and Simone Schmid. "Inprovement of Software Engineering Processes by Analyzing Knowledge-Intensive Activities." In Current Issues in Knowledge Management, edited by Murray E. Jennex, 243-262. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-916-8.ch016
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