MLA
Hwang, Ha Sung, and Concetta M. Stewart. "Instant Messaging Moves from the Home to the Office." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 1540-1544. https://doi.org/10.4018/978-1-59140-553-5.ch271
APA
Hwang, H. S. & Stewart, C. M. (2005). Instant Messaging Moves from the Home to the Office. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, First Edition (pp. 1540-1544). IGI Global. https://doi.org/10.4018/978-1-59140-553-5.ch271
Chicago
Hwang, Ha Sung, and Concetta M. Stewart. "Instant Messaging Moves from the Home to the Office." In Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., 1540-1544. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-553-5.ch271
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