Instititutional Opportunities and Challenges of the Wireless City

Abstract

This chapter explores the institutional opportunities and challenges of adopting wireless communications for mobile government at the local level. The basic ingredients of wireless for m-government include the wireless devices and the wireless infrastructure. The proliferation of wireless devices provides opportunities for transforming field operations, coordinating emergency management, enhancing citizen services and participation, and narrowing the digital divide. Challenges, however, exist in terms of wireless security, interoperability, and infrastructure provision.