MLA
Eickelmann, Nancy. "Integrating the Balanced Scorecard and Software Measurement Frameworks." Information Technology Evaluation Methods and Management, edited by Wim Van Grembergen, IGI Global, 2001, pp. 240-252. https://doi.org/10.4018/978-1-878289-90-2.ch016
APA
Eickelmann, N. (2001). Integrating the Balanced Scorecard and Software Measurement Frameworks. In W. Van Grembergen (Ed.), Information Technology Evaluation Methods and Management (pp. 240-252). IGI Global. https://doi.org/10.4018/978-1-878289-90-2.ch016
Chicago
Eickelmann, Nancy. "Integrating the Balanced Scorecard and Software Measurement Frameworks." In Information Technology Evaluation Methods and Management, edited by Wim Van Grembergen, 240-252. Hershey, PA: IGI Global, 2001. https://doi.org/10.4018/978-1-878289-90-2.ch016
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