MLA
Phillips-Wren, Gloria E. "Intelligent Agents in Decision Support Systems." Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, IGI Global, 2010, pp. 857-866. https://doi.org/10.4018/978-1-60566-677-8.ch055
APA
Phillips-Wren, G. E. (2010). Intelligent Agents in Decision Support Systems. In M. Hunter (Ed.), Strategic Information Systems: Concepts, Methodologies, Tools, and Applications (pp. 857-866). IGI Global. https://doi.org/10.4018/978-1-60566-677-8.ch055
Chicago
Phillips-Wren, Gloria E. "Intelligent Agents in Decision Support Systems." In Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, 857-866. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-677-8.ch055
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