Intelligent Software Agents Analysis in E-Commerce II

Intelligent Software Agents Analysis in E-Commerce II

Xin Luo (The University of New Mexico, USA) and Somasheker Akkaladevi (Virginia State University, USA)
DOI: 10.4018/978-1-60566-060-8.ch085


Cowan et al. (2002) argued that the human cognitive ability to search for information and to evaluate their usefulness is extremely limited in comparison to those of computers. In detail, it’s cumbersome and time-consuming for a person to search for information from limited resources and to evaluate the information’s usefulness. They further indicated that while people are able to perform several queries in parallel and are good at drawing parallels and analogies between pieces of information, advanced systems that embody ISA architecture are far more effective in terms of calculation power and parallel processing abilities, particularly in the quantities of material they can process (Cowan et al. 2002). According to Bradshaw (1997), information complexity will continue to increase dramatically in the coming decades. He further contended that the dynamic and distributed nature of both data and applications require that software not merely respond to requests for information but intelligently anticipate, adapt, and actively seek ways to support users.

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