Internet Adoption from Omani Organizations’ Perspective: Motivations and Reservations

Internet Adoption from Omani Organizations’ Perspective: Motivations and Reservations

Khamis Al-Gharbi (Sultan Qaboos University, Sultanate of Oman) and Ahlam Abdullah AlBulushi (Sultan Qaboos University, Sultanate of Oman)
DOI: 10.4018/978-1-4666-1752-0.ch010
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Abstract

In this paper, to the authors determine the motivations and reservations for Internet/E-business adoption within the organizations in Oman. For this purpose, questionnaires were used to collect the data from the organizations that have adopted Internet and the organizations that have not adopted Internet applications. The results and analysis of the data show that the main reasons for adopting Internet applications in Oman are to simplify process, improve communication with staff, keep up with competitors, and reduce the use of paper. The lack of skill and security problems is the main reservation for not adopting the Internet.
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Literature Review

Internet /E-Business

Using the Internet or the “Global Network” (Kula & Tatoglu, 2003, p. 324), is one of the opportunities arising from the increase of the electronic communications through the different applications of information technology Since the growth of the usage of the Internet through the globe passed 1 billon for the first time in 2006 (Chaffey, 2007, p. 4), many of the of the business have adopted their process using Internet through Electronic business and Electronic commerce.

E-business is about conducting business electronically over the Internet which could include different activities such as communication, marketing, and collaboration (Navarroa et al., 2007) and E-business as Plessis & Boon emphasized is about creating an electronic Internet-based platform to allow customers, suppliers, and employees to collaborate with one other through the sharing of data, information and knowledge (Navarroa et al., 2007).

In addition, as Johnston noted, the knowledge regarding implementing E-business or adopting Internet in general are very important to an organization since the e-business is the result of a virtual interaction between an organization and its partners (Navarroa et al., 2007). Although e-business provides organizational members with a better understanding of the market they are playing in; as Tolman noted, very little is achieved if they do not link these understandings with the thoughts that an individual has about a particular situation or problem of interest (Navarroa et al., 2007).

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