MLA
Sohn, Changsoo and Dong-Il Lee. "Internet Markets and E-Loyalty." Web Systems Design and Online Consumer Behavior. IGI Global, 2005. 282-289. Web. 23 Apr. 2018. doi:10.4018/978-1-59140-327-2.ch017
APA
Sohn, C., & Lee, D. (2005). Internet Markets and E-Loyalty. In Y. Gao (Ed.), Web Systems Design and Online Consumer Behavior (pp. 282-289). Hershey, PA: IGI Global. doi:10.4018/978-1-59140-327-2.ch017
Chicago
Sohn, Changsoo and Dong-Il Lee. "Internet Markets and E-Loyalty." In Web Systems Design and Online Consumer Behavior, ed. Yuan Gao, 282-289 (2005), accessed April 23, 2018. doi:10.4018/978-1-59140-327-2.ch017
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