Chetan Sankar (Auburn University, USA) and Karl-Heinz Rau (Pforzheim University, Germany)
DOI: 10.4018/978-1-59140-776-8.ch001


• Identify why Enterprise Resource Systems (ERP) have emerged as a critical success factor for companies • Understand that the market for ERP systems is growing rapidly • Know that skills to effectively implement ERP systems are valued by industry • Understand the rationale supporting the selection of case methodology for this book • Know how to use individual preparation, small group discussion, and large group discussion to analyze the case study • Understand the organization of the book

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