MLA
Fraga, Maria da Glória, et al. "ISOPM: Framework for IT/IS Outsourcing Project Management." Cognitive Analytics: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2020, pp. 1859-1881. https://doi.org/10.4018/978-1-7998-2460-2.ch095
APA
Fraga, M. D., Varajão, J., & Oliveira, P. C. (2020). ISOPM: Framework for IT/IS Outsourcing Project Management. In I. Management Association (Ed.), Cognitive Analytics: Concepts, Methodologies, Tools, and Applications (pp. 1859-1881). IGI Global. https://doi.org/10.4018/978-1-7998-2460-2.ch095
Chicago
Fraga, Maria da Glória, João Varajão, and Paula Cristina Oliveira. "ISOPM: Framework for IT/IS Outsourcing Project Management." In Cognitive Analytics: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1859-1881. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-2460-2.ch095
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