MLA
Stowers, Genie N.L. "Issues in E-Commerce and E-Government Service Delivery." Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, IGI Global, 2008, pp. 3900-3915. http://doi:10.4018/978-1-59904-947-2.ch284
APA
Stowers, G. N. (2008). Issues in E-Commerce and E-Government Service Delivery. In Anttiroiko, A. (Eds.), Electronic Government: Concepts, Methodologies, Tools, and Applications (pp. 3900-3915). IGI Global. http://doi:10.4018/978-1-59904-947-2.ch284
Chicago
Stowers, Genie N.L. "Issues in E-Commerce and E-Government Service Delivery." In Electronic Government: Concepts, Methodologies, Tools, and Applications. edited by Ari-Veikko Anttiroiko, 3900-3915. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-947-2.ch284
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