MLA
Chan, Roy, and Michael Rosemann. "Knowledge Management for Enterprise Systems - First Empirical Insights." Enterprise Resource Planning: Global Opportunities and Challenges, edited by Liaquat Hossain, et al., IGI Global, 2002, pp. 116-132. https://doi.org/10.4018/978-1-931777-06-3.ch007
APA
Chan, R. & Rosemann, M. (2002). Knowledge Management for Enterprise Systems - First Empirical Insights. In L. Hossain, J. Patrick, & M. Rashid (Eds.), Enterprise Resource Planning: Global Opportunities and Challenges (pp. 116-132). IGI Global. https://doi.org/10.4018/978-1-931777-06-3.ch007
Chicago
Chan, Roy, and Michael Rosemann. "Knowledge Management for Enterprise Systems - First Empirical Insights." In Enterprise Resource Planning: Global Opportunities and Challenges, edited by Liaquat Hossain, Jon David Patrick, and Mohammad A. Rashid, 116-132. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-931777-06-3.ch007
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