MLA
McManus, Denise Johnson, and Charles A. Snyder. "Knowledge Management: The Missing Element in Business Continuity Planning." Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, IGI Global, 2008, pp. 2587-2597. https://doi.org/10.4018/978-1-59904-933-5.ch211
APA
McManus, D. J. & Snyder, C. A. (2008). Knowledge Management: The Missing Element in Business Continuity Planning. In M. Jennex (Ed.), Knowledge Management: Concepts, Methodologies, Tools, and Applications (pp. 2587-2597). IGI Global. https://doi.org/10.4018/978-1-59904-933-5.ch211
Chicago
McManus, Denise Johnson, and Charles A. Snyder. "Knowledge Management: The Missing Element in Business Continuity Planning." In Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, 2587-2597. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-933-5.ch211
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