MLA
Baroni de Carvalho, Rodrigo, and Marta Arau´jo Tavares Ferreira. "Knowledge Management Software." Encyclopedia of Knowledge Management, edited by David Schwartz, IGI Global, 2006, pp. 410-418. https://doi.org/10.4018/978-1-59140-573-3.ch054
APA
Baroni de Carvalho, R. & Tavares Ferreira, M. A. (2006). Knowledge Management Software. In D. Schwartz (Ed.), Encyclopedia of Knowledge Management (pp. 410-418). IGI Global. https://doi.org/10.4018/978-1-59140-573-3.ch054
Chicago
Baroni de Carvalho, Rodrigo, and Marta Arau´jo Tavares Ferreira. "Knowledge Management Software." In Encyclopedia of Knowledge Management, edited by David Schwartz, 410-418. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-573-3.ch054
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