Knowledge Management Software

Knowledge Management Software

Rodrigo Baroni de Carvalho (FUMEC University, Brazil) and Marta Arau´jo Tavares Ferreira (Federal University of Minas Gerais (UFMG), Brazil)
Copyright: © 2011 |Pages: 12
DOI: 10.4018/978-1-59904-931-1.ch072
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Due to the vagueness of the concept of knowledge, the software market for knowledge management (KM) seems to be quite confusing. Technology vendors are developing different implementations of the KM concepts in their software products. Because of the variety and quantity of KM tools available on the market, a typology may be a valuable aid to organizations that are searching and evaluating KM software suitable to their needs.

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