Knowledge Workers as an Integral Component in Global Information System Design

Abstract

Analyzing an information system through knowledge’s point of view causes a change that inevitably engenders the awareness of the importance of the human and socio-cultural dimensions to improve its performances. This chapter, based on a model for global knowledge management within the enterprise (MGKME) helps to stress the need to integrate the knowledge worker, both at once, as a component and a user of the information systems within extended companies. Actually, this challenge, put out by a knowledge management’s vision that is centered on the core business processes and the people, ought to be included in the strategies for information resources management.