Lessons out of Chaos: Lessons Learned from the Noise of Non-Traditional Environments

Lessons out of Chaos: Lessons Learned from the Noise of Non-Traditional Environments

Anthony P. Glascock (Drexel University, USA) and David M. Kutzik (Drexel University, USA)
DOI: 10.4018/978-1-60960-499-8.ch007
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Abstract

The lessons learned from nine years of the testing of a behavioral monitoring system—the Everyday Living Monitoring System (ELMS) — outside the laboratory in the real world are discussed. Initially, the real world was perceived as messy and filled with noise that just delayed and complicated the testing and development of the system. However, over time, it became clear that without embracing the chaos of the world and listening very carefully to its noise, the monitoring system could not be successfully moved from the laboratory to the real world. Specific lessons learned at each stage of development and testing are discussed, as well as the challenges that are associated with the actual commercialization of the system.
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Stages Of Real World Testing

Over six years of laboratory research and development on behavioral monitoring technology resulted in the first real world ready iteration of the Everyday Living Monitoring System (ELMS) which became QuietCare® when the system was commercialized by Living Independently Group. (In 2009 the patents and associated intellectual property were sold to General Electric and the new product branded GEQuietCare®.) The ELMS was comprised of five motion sensors and a base station connected, via the Internet, to a website that processes the sensor data and converts them to information that is then displayed with graphics and text for caregivers. The PIN secure website provides a daily summary for each person being monitored for six activities: waking time; bathroom falls; the taking of medication; meal preparation; overall level of activity; and nighttime bathroom use, as well as ambient temperature. In addition, the ELMS provides emergency alerts for bathroom falls, non-wake-up, and high or low temperature and has the ability to produce monthly summary charts for all monitored activities. See Figure 1 for an example of a QuietCare® daily summary page.

Figure 1.

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