Library Services to Patrons With Disabilities

Library Services to Patrons With Disabilities

Abiola Bukola Elaturoti
DOI: 10.4018/978-1-7998-7740-0.ch010
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Abstract

Libraries are coming to terms with the fact that their primary role is to provide information resources and services to all equally without any category of users being neglected or feeling left out. Those with disabilities need specialized services and attention, which libraries as public places must be ready to offer. How should patrons with disabilities be treated when they visit the library or need the assistance of librarians? Do they have access to library resources in the format that suits their form of disability and enhances their getting their information needs met? This chapter sheds light on how patrons with disabilities can be served adequately by libraries and librarians.
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Concept Of Disability

Disability is complex, dynamic, multidimensional, and contested; it is a term used for impairments, activity limitations and involvement limitations, speaking of the undesirable sides of the dealings between someone (with a health condition) and that person’s circumstantial factors: environmental and personal factors (World Health Organization, 2011). Chaudhury, Deka, Chetia (2006) opine that defining disability is not an easy task as no single definition can cover all its aspects. Consequently, there is much debate globally (both within and outside of the disability community) about proper terminology; besides, the word “disability” is subject to multiple legal and colloquial definitions, all of which attempt necessarily to limit the scope of the term.

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