MLA
Van Grembergen, W.,et al. "Linking the IT Balanced Scorecard to the Business Objectives at a Major Canadian Financial Group." Strategies for Information Technology Governance, edited by Wim Van Grembergen, IGI Global, 2004, pp. 129-151. http://doi:10.4018/978-1-59140-140-7.ch005
APA
Van Grembergen, W., Saull, R., & De Haes, S. (2004). Linking the IT Balanced Scorecard to the Business Objectives at a Major Canadian Financial Group. In Van Grembergen, W. (Ed.), Strategies for Information Technology Governance (pp. 129-151). IGI Global. http://doi:10.4018/978-1-59140-140-7.ch005
Chicago
Van Grembergen, W. and R. Saull, and S. De Haes. "Linking the IT Balanced Scorecard to the Business Objectives at a Major Canadian Financial Group." In Strategies for Information Technology Governance. edited by Wim Van Grembergen, 129-151. Hershey, PA: IGI Global, 2004. http://doi:10.4018/978-1-59140-140-7.ch005
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