Literature Review in Computational Linguistics Issues in the Developing Field of Consumer Informatics: Finding the Right Information for Consumer’s Health Information Need

Abstract

With the increased use of Internet, a large number of consumers first consult on line resources for their healthcare decisions. The problem of the existing information structure primarily lies in the fact that the vocabulary used in consumer queries is intrinsically different from the vocabulary represented in medical literature. Consequently, the medical information retrieval often provides poor search results. Since consumers make medical decisions based on the search results, building an effective information retrieval system becomes an essential issue. By reviewing the foundational concepts and application components of medical information retrieval, this paper will contribute to a body of research that seeks appropriate answers to a question like “How can we design a medical information retrieval system that can satisfy consumer’s information needs?”