Management and Telework

Management and Telework

Arlene J. Nicholas (Salve Regina University, USA)
Copyright: © 2014 |Pages: 11
DOI: 10.4018/978-1-4666-5202-6.ch130

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Telework is a growing method of employment with a variety of benefits. Telework enables work from anywhere, anytime through information communication technologies (ICT) (Garett & Danziger, 2006). It was used by 85 of Fortune’s “2012 Best 100 Companies To Work For” and 84 of the 2013 list (CNN, 2013) with the top ten teleworking companies ranging from 40% – 90% of regular users (see Table 1). This award is voted for by employees who evaluate some of the best practices, fairness and services of an organization (Rodensky, Rybeck, Johnson, & Rollins, 2010).

Table 1.
Sample of companies using telework. Source:
Company% of Regular Telecommuters
Baptist Health South Florida88%
Teach For America81%
World Wide Technology70%
Ultimate Software50%
Perkins Coie70%
American Fidelity Assurance Co.40%

Key Terms in this Chapter

Physical Distance: Variances in space, time and environment.

Operational Distance: Psychological gaps regarding workplace issues.

Telework: Work done remotely from the office using some form of telecommunications; also referred to as telecommuting.

ICT: Information communications technology.

Knowledge Worker: Researchers, planners, analysts and/or developers who acquire, manipulate, and analyze information.

Affinity Distance: Emotional separation between virtual team members who have no personal relationship.

Virtual Distance: Working and communicating mainly, or exclusively, through technology.

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