MLA
Yeoh, William, et al. "Managing the Implementation of Business Intelligence Systems: A Critical Success Factors Framework." Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, IGI Global, 2010, pp. 1412-1428. https://doi.org/10.4018/978-1-60566-677-8.ch090
APA
Yeoh, W., Koronios, A., & Gao, J. (2010). Managing the Implementation of Business Intelligence Systems: A Critical Success Factors Framework. In M. Hunter (Ed.), Strategic Information Systems: Concepts, Methodologies, Tools, and Applications (pp. 1412-1428). IGI Global. https://doi.org/10.4018/978-1-60566-677-8.ch090
Chicago
Yeoh, William, Andy Koronios, and Jing Gao. "Managing the Implementation of Business Intelligence Systems: A Critical Success Factors Framework." In Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, 1412-1428. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-677-8.ch090
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