MLA
Douglas, Tony, and Maktoba Omar. "Marketing in SMEs: The Sales Process of SMEs on the Food and Drink Industry." Small and Medium Enterprises: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2013, pp. 881-914. https://doi.org/10.4018/978-1-4666-3886-0.ch043
APA
Douglas, T. & Omar, M. (2013). Marketing in SMEs: The Sales Process of SMEs on the Food and Drink Industry. In I. Management Association (Ed.), Small and Medium Enterprises: Concepts, Methodologies, Tools, and Applications (pp. 881-914). IGI Global. https://doi.org/10.4018/978-1-4666-3886-0.ch043
Chicago
Douglas, Tony, and Maktoba Omar. "Marketing in SMEs: The Sales Process of SMEs on the Food and Drink Industry." In Small and Medium Enterprises: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 881-914. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-3886-0.ch043
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