MLA
Holstein, William K., and Jakov Crnkovic. "Measurement Issues in Decision Support Systems." Business Strategies for Information Technology Management, edited by Kalle Kangas, IGI Global, 2003, pp. 168-185. https://doi.org/10.4018/978-1-93177-745-2.ch012
APA
Holstein, W. K. & Crnkovic, J. (2003). Measurement Issues in Decision Support Systems. In K. Kangas (Ed.), Business Strategies for Information Technology Management (pp. 168-185). IGI Global. https://doi.org/10.4018/978-1-93177-745-2.ch012
Chicago
Holstein, William K., and Jakov Crnkovic. "Measurement Issues in Decision Support Systems." In Business Strategies for Information Technology Management, edited by Kalle Kangas, 168-185. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-93177-745-2.ch012
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