MLA
Heavin, Ciara, and Karen Neville. "Mentoring Knowledge Workers." Encyclopedia of Knowledge Management, Second Edition, edited by David Schwartz and Dov Te'eni, IGI Global, 2011, pp. 1110-1117. https://doi.org/10.4018/978-1-59904-931-1.ch106
APA
Heavin, C. & Neville, K. (2011). Mentoring Knowledge Workers. In D. Schwartz & D. Te'eni (Eds.), Encyclopedia of Knowledge Management, Second Edition (pp. 1110-1117). IGI Global. https://doi.org/10.4018/978-1-59904-931-1.ch106
Chicago
Heavin, Ciara, and Karen Neville. "Mentoring Knowledge Workers." In Encyclopedia of Knowledge Management, Second Edition, edited by David Schwartz and Dov Te'eni, 1110-1117. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-59904-931-1.ch106
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