A Method for Knowledge Modeling with Unified Modeling Language (UML): Building a Blueprint for Knowledge Management

Abstract

Since knowledge management (KM) is considered to be an important function of the successful business operation, many organizations are embracing KM. The success of a KM project is dependent upon its contents. This paper presents a method for building an effective knowledge model which can help businesses analyze and specify knowledge contents. The method takes a decision-oriented view. For the modeling language of the method, Unified Modeling Language (UML) has been chosen. The method is applied to the vessel scheduling process in a maritime shipping company. The steps and rules are explained using an example, and the strengths and weaknesses of the method are discussed.