Micro to Macro Social Connectedness Through Mobile Phone Engagement

Micro to Macro Social Connectedness Through Mobile Phone Engagement

Dominic Mentor (Teachers College, Columbia University, USA)
DOI: 10.4018/978-1-5225-7598-6.ch072
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The literature on social connectedness through mobile phone engagement reveals positive tacit opportunities. Mobile phone engagement hosts micro and macro opportunities to start and maintain a sense of social connectedness. Increasing a sense of social connectedness encourages healthier emotional wellbeing among people, reducing potential feelings of isolation and chances of faster recovery from illness. Mobile social media access, participation, and messaging, be it face-to-face, peer-to-peer, group, or virtual, through intentional and unintentional social connectedness, may aid the improvement and performance among workers, students, and campaigns. Mobile engagement also offers possible improvement in performance and enhanced perceptions of emotional wellbeing. Engagement through social media networks, mostly accessed via mobile, including mobile gaming, or health monitoring, commenting or posting photos or short texts, increases the production and value of successful maintenance of reciprocal interpersonal relationships.
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The advent in 2001 and maturation standard of Multimedia Messaging Services (MMS) in 2002, extended text messaging to include, photos, animations (gifs), audio and /or video clips (MMS London, 2016). WAP Mobile communication services like Mixit, WhatsApp, and Kakao, broke the mobile messaging hold from mobile service providers, offering agnostic, and globally free access to one’s contacts and Social Media Network Services (SMNS) communities. With features that encompasses voice notes, synchronous voice and video calling, to time set message deletion as with Snap Chat, all of which presents the ability to communicate with others and can serve as a powerful means to foster a sense of connectedness. Lam, (2012), and Ling (2015) as well as Cumiskey & Ling (2015) offers examples of how the mobile phone hosts a way for improving team attitude, playful identity, and social cohesion. While other multimodal messages are sent during a live or televised event, cultivating co-presence (Cui, 2016; Schroeder, 2010). The agnostic mobile messaging services have become the communication method of choice for building, as well as maintaining social connectedness, but also aids how individuals and groups traverse the different spaces of their lives.

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