MLA
Bickel, Steffen, and Tobias Scheffer. "Mining E-Mail Data." Encyclopedia of Data Warehousing and Mining, edited by John Wang, IGI Global, 2005, pp. 768-772. https://doi.org/10.4018/978-1-59140-557-3.ch146
APA
Bickel, S. & Scheffer, T. (2005). Mining E-Mail Data. In J. Wang (Ed.), Encyclopedia of Data Warehousing and Mining (pp. 768-772). IGI Global. https://doi.org/10.4018/978-1-59140-557-3.ch146
Chicago
Bickel, Steffen, and Tobias Scheffer. "Mining E-Mail Data." In Encyclopedia of Data Warehousing and Mining, edited by John Wang, 768-772. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-557-3.ch146
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