MNE Knowledge Management Across Borders and ICT

MNE Knowledge Management Across Borders and ICT

Jürgen Kai-Uwe Brock (University of Strathclyde, UK) and Yu Josephine Zhou (International University of Applied Science, Bad Honnef-Bonn., Germany)
DOI: 10.4018/978-1-59904-933-5.ch268
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Firms are consumers, producers, managers, and distributors of information (Egelhoff, 1991; Casson, 1996) and as such a repository of productive knowledge (Winter, 1988). Consequently the ability to generate, access, and utilize relevant knowledge is an essential organizational activity in order both to reduce uncertainty about the firm’s external environment and improve the efficiency of its internal operations.

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