Modeling Multi-Actor Activity Scenarios

Abstract

In this chapter, we concentrate on a very interesting type of model: multi-actor processes. These processes can be found in all domains of human activity, particularly to describe work processes in organizations or learning scenarios. In both cases, we will use the term “activity scenario”. These models are characterized by a sequencing of activities, accomplished by one or more actors who use and produce a variety of resources. We will first present an instructional engineering method, MISA, which enables designers to produce learning or training scenarios. Then we generalize the notion of activity scenario by considering work processes, making a distinction between product-oriented and actor-oriented processes. After that, we present activity scenario modeling tools and a first synthesis of the scenario modeling process that can be applied both to learning and work processes. Through this, we discover that competency modeling in a central element of all these processes.