MLA
Lo, Ted Chia-Han, and Jairo Gutiérrez. "Network Quality of Service for Enterprise Resource Planning Systems: A Case Study Approach." Business Data Communications and Networking: A Research Perspective, edited by Jairo Gutierrez , IGI Global, 2007, pp. 68-103. https://doi.org/10.4018/978-1-59904-274-9.ch004
APA
Lo, T. C. & Gutiérrez, J. (2007). Network Quality of Service for Enterprise Resource Planning Systems: A Case Study Approach. In J. Gutierrez (Ed.), Business Data Communications and Networking: A Research Perspective (pp. 68-103). IGI Global. https://doi.org/10.4018/978-1-59904-274-9.ch004
Chicago
Lo, Ted Chia-Han, and Jairo Gutiérrez. "Network Quality of Service for Enterprise Resource Planning Systems: A Case Study Approach." In Business Data Communications and Networking: A Research Perspective, edited by Jairo Gutierrez , 68-103. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-274-9.ch004
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