MLA
Lam, Wing, et al. "Observed Patterns of Dysfunctional Collaboration in Virtual Teams." Encyclopedia of Communities of Practice in Information and Knowledge Management, edited by Elayne Coakes and Steve Clarke, IGI Global, 2006, pp. 392-396. https://doi.org/10.4018/978-1-59140-556-6.ch067
APA
Lam, W., Chua, A., & Lee, C. (2006). Observed Patterns of Dysfunctional Collaboration in Virtual Teams. In E. Coakes & S. Clarke (Eds.), Encyclopedia of Communities of Practice in Information and Knowledge Management (pp. 392-396). IGI Global. https://doi.org/10.4018/978-1-59140-556-6.ch067
Chicago
Lam, Wing, Alton Chua, and Cecelia Lee. "Observed Patterns of Dysfunctional Collaboration in Virtual Teams." In Encyclopedia of Communities of Practice in Information and Knowledge Management, edited by Elayne Coakes and Steve Clarke, 392-396. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-556-6.ch067
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