MLA
Loureiro-Koechlin, Cecilia. "Online Communities: People and Processes." Systems Thinking and E-Participation: ICT in the Governance of Society, edited by Jose Rodrigo Cordoba-Pachon and Alejandro Elias Ochoa-Arias, IGI Global, 2010, pp. 174-185. https://doi.org/10.4018/978-1-60566-860-4.ch011
APA
Loureiro-Koechlin, C. (2010). Online Communities: People and Processes. In J. Cordoba-Pachon & A. Ochoa-Arias (Eds.), Systems Thinking and E-Participation: ICT in the Governance of Society (pp. 174-185). IGI Global. https://doi.org/10.4018/978-1-60566-860-4.ch011
Chicago
Loureiro-Koechlin, Cecilia. "Online Communities: People and Processes." In Systems Thinking and E-Participation: ICT in the Governance of Society, edited by Jose Rodrigo Cordoba-Pachon and Alejandro Elias Ochoa-Arias, 174-185. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-860-4.ch011
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