MLA
Chen, Charlie C., and R. S. Shaw. "Online Synchronous vs. Asynchronous Software Training Through the Behavioral Modeling Approach: A Longitudinal Field Experiment." Software Applications: Concepts, Methodologies, Tools, and Applications, edited by Pierre F. Tiako, IGI Global, 2009, pp. 1533-1547. https://doi.org/10.4018/978-1-60566-060-8.ch090
APA
Chen, C. C. & Shaw, R. S. (2009). Online Synchronous vs. Asynchronous Software Training Through the Behavioral Modeling Approach: A Longitudinal Field Experiment. In P. Tiako (Ed.), Software Applications: Concepts, Methodologies, Tools, and Applications (pp. 1533-1547). IGI Global. https://doi.org/10.4018/978-1-60566-060-8.ch090
Chicago
Chen, Charlie C., and R. S. Shaw. "Online Synchronous vs. Asynchronous Software Training Through the Behavioral Modeling Approach: A Longitudinal Field Experiment." In Software Applications: Concepts, Methodologies, Tools, and Applications, edited by Pierre F. Tiako, 1533-1547. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-060-8.ch090
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