MLA
Martz, Wm. Benjamin, and Venkateshwar K. Reddy. "Operational Success in Distance Education." Encyclopedia of Distance Learning, edited by Caroline Howard, et al., IGI Global, 2005, pp. 1440-1445. https://doi.org/10.4018/978-1-59140-555-9.ch217
APA
Martz, W. B. & Reddy, V. K. (2005). Operational Success in Distance Education. In C. Howard, J. Boettcher, L. Justice, K. Schenk, P. Rogers, & G. Berg (Eds.), Encyclopedia of Distance Learning (pp. 1440-1445). IGI Global. https://doi.org/10.4018/978-1-59140-555-9.ch217
Chicago
Martz, Wm. Benjamin, and Venkateshwar K. Reddy. "Operational Success in Distance Education." In Encyclopedia of Distance Learning, edited by Caroline Howard, et al., 1440-1445. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-555-9.ch217
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