MLA
Alcántara-Pilar, Juan Miguel, and Salvador del Barrio-García. "Perceived Risk in E-Commerce and the Development of Loyalty: The Moderating Effect of Website Design, the Cultural Framework of Language, and the User's Flow State." Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2015, pp. 795-816. https://doi.org/10.4018/978-1-4666-6543-9.ch047
APA
Alcántara-Pilar, J. M. & del Barrio-García, S. (2015). Perceived Risk in E-Commerce and the Development of Loyalty: The Moderating Effect of Website Design, the Cultural Framework of Language, and the User's Flow State. In I. Management Association (Ed.), Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications (pp. 795-816). IGI Global. https://doi.org/10.4018/978-1-4666-6543-9.ch047
Chicago
Alcántara-Pilar, Juan Miguel, and Salvador del Barrio-García. "Perceived Risk in E-Commerce and the Development of Loyalty: The Moderating Effect of Website Design, the Cultural Framework of Language, and the User's Flow State." In Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 795-816. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-6543-9.ch047
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