Psychological Contracts' Influence on E-Collaboration

Psychological Contracts' Influence on E-Collaboration

Vicki R. McKinney (University of Arkansas, USA) and Mike Allen (UW–Milwaukee, USA)
Copyright: © 2008 |Pages: 6
DOI: 10.4018/978-1-59904-000-4.ch076
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Organizations pursing global opportunities find advantage in requiring the use of e-collaboration. While organizations employ e-groups strategically to accomplish tasks, empirical reports indicate a large number of group failures (Levi, 2001). E-collaboration groups may experience an increased chance of failure since establishing trust (Jarvenpaa & Leidner, 1999) and instituting shared work practices (Chudoba, Wynn, Lu,& Watson-Manheim, 2005) is often difficult.

Key Terms in this Chapter

Virtual Group: A group whose communication practices do not include copresent f2f methods.

Psychological Contract: A mental model held by a group member of the perceived obligations they owe the group and the obligations they perceive the group owes them.

Group: A set of between 3 to 25 interdependent individuals that share a common task or goal.

Media Richness: The level of information available in the channel of communication.

Relationships: Tthe development of emotional, psychological, and personal connections among members of a group.

E-Collaboration: The use of electronic mediated communication to coordinate a group.

Identity: The membership a person feels or expresses with some larger group or culture.

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