A Research Classification for HR Intranets

A Research Classification for HR Intranets

Veronique Guilloux, Michel Kalika, Florence Laval
DOI: 10.4018/978-1-59904-883-3.ch109
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The first book devoted to intranets was published in the United States in 1996. However, theorists and experts worked in the 80’s on the topic about the computerassisted learning. The first intranets in the companies appeared in the 90’s. Nowadays, intranets can be found in all kinds of functional departments. In this article we will analyze what is specific to the theme of HR and intranet. Then we will underline how Web-based technology permits new online HR services for employees and management. Therefore we will consider two main elements: we give a synthesis of academic publication on HR intranets and propose future work to better understand HR intranets.
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HR intranet academic articles can be listed on a theoretical matrix. On the one side, three levels for intranet analysis exist: (a) technological approach (information systems approach), (b) organizational and functional approach (organizational context, strategy, and management), (c) approach centered on strategic individual actors, designers and users of technologies (organizational sociology).

On the other side, three topics can be detailed: introduction and stages of development, information technology, and communication (ITC) and organization/Strategy, ITC and HRM, and ITC and knowledge management.

This matrix crosses these two axes and allows us to focus on some examples of HR intranet stakes and challenges.

Table 1.
Matrix intranet analysis
Introduction & Stages Of Development Of ITCITC Organization / StrategyITC And HRMITC and Knowledge
Intranet1 TechnologyStages of developmentCMC Computer-mediated communicationHRISCoding or personalization
2 Organization/ StrategyIntranet project managementVirtual firmsHR intranet FunctionalitiesHR function ITC integration
3 IndividualUser / DesignerAutonomy / ControlUser’s appropriationCommunity of practice

Key Terms in this Chapter

Virtual Team: A group of individuals who work across time, space, and organizational boundaries with links strengthened by Webs of communication technology like intranet.

Groupware: Software that supports multiple users working on related tasks in local and remote networks.

Intranet: A private network that is contained within an enterprise. It may consist of many interlinked local area networks. Typically, an intranet includes connections through one or more gateway computers to the outside Internet.

Portal: Provides access to a complete range of human resource functionality through a single point of contact. B2E or BtE portal or HR portals terminolog ies are equivalent.

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