MLA
Norris, Donald F., and Benjamin A. Lloyd. "The Scholarly Literature on E-Government: Characterizing a Nascent Field." Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, IGI Global, 2008, pp. 4013-4028. https://doi.org/10.4018/978-1-59904-947-2.ch292
APA
Norris, D. F. & Lloyd, B. A. (2008). The Scholarly Literature on E-Government: Characterizing a Nascent Field. In A. Anttiroiko (Ed.), Electronic Government: Concepts, Methodologies, Tools, and Applications (pp. 4013-4028). IGI Global. https://doi.org/10.4018/978-1-59904-947-2.ch292
Chicago
Norris, Donald F., and Benjamin A. Lloyd. "The Scholarly Literature on E-Government: Characterizing a Nascent Field." In Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, 4013-4028. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-947-2.ch292
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