Selecting and Implementing Identity and Access Management Technologies: The IAM Services Assessment Model

Abstract

This chapter investigates how organizations can be supported in selecting and implementing Identity and Access Management (IAM) services. Due to the ever growing number of applications that are being used in organizations, stricter regulations and changing relationships between organizations, a new approach towards login- and password administration, security, and compliance is needed. IAM services claim to provide this new approach. Unfortunately, IAM selection projects have not been very successful in the recent past. Therefore, this chapter presents the IAM Services Assessment Model which provides a useful and usable tool to support organizations in the selection and implementation of IAM services.