MLA
Völker, Sven and Torsten Munkelt. "On Selection, Implementation, and Operations of ERP Systems." Sociotechnical Enterprise Information Systems Design and Integration, edited by Maria Manuela Cruz-Cunha, et al., IGI Global, 2013, pp. 56-71. http://doi:10.4018/978-1-4666-3664-4.ch004
APA
Völker, S., & Munkelt, T. (2013). On Selection, Implementation, and Operations of ERP Systems. In Cruz-Cunha, M. M., Varajão, J., & Trigo, A. (Ed.), Sociotechnical Enterprise Information Systems Design and Integration (pp. 56-71). IGI Global. http://doi:10.4018/978-1-4666-3664-4.ch004
Chicago
Völker, Sven, and Torsten Munkelt. "On Selection, Implementation, and Operations of ERP Systems." In Sociotechnical Enterprise Information Systems Design and Integration. edited by Maria Manuela Cruz-Cunha , João Varajão , and Antonio Trigo, 56-71. Hershey, PA: IGI Global, 2013. http://doi:10.4018/978-1-4666-3664-4.ch004
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