MLA
Liu, Shu, et al. "Service Quality Evaluation Method for Community-Based Software Outsourcing Process." Best Practices and New Perspectives in Service Science and Management, edited by Patricia Ordóñez de Pablos and Robert D. Tennyson, IGI Global, 2013, pp. 1-15. https://doi.org/10.4018/978-1-4666-3894-5.ch001
APA
Liu, S., Liu, Y., Jiang, H., Wang, Z., & Xu, X. (2013). Service Quality Evaluation Method for Community-Based Software Outsourcing Process. In P. Ordóñez de Pablos & R. Tennyson (Eds.), Best Practices and New Perspectives in Service Science and Management (pp. 1-15). IGI Global. https://doi.org/10.4018/978-1-4666-3894-5.ch001
Chicago
Liu, Shu, et al. "Service Quality Evaluation Method for Community-Based Software Outsourcing Process." In Best Practices and New Perspectives in Service Science and Management, edited by Patricia Ordóñez de Pablos and Robert D. Tennyson, 1-15. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-3894-5.ch001
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