MLA
Bouaziz, Fatma, and Rekik Fakhfakh. "Service Quality in E-Government Portals." Encyclopedia of Portal Technologies and Applications, edited by Arthur Tatnall, IGI Global, 2007, pp. 912-917. https://doi.org/10.4018/978-1-59140-989-2.ch150
APA
Bouaziz, F. & Fakhfakh, R. (2007). Service Quality in E-Government Portals. In A. Tatnall (Ed.), Encyclopedia of Portal Technologies and Applications (pp. 912-917). IGI Global. https://doi.org/10.4018/978-1-59140-989-2.ch150
Chicago
Bouaziz, Fatma, and Rekik Fakhfakh. "Service Quality in E-Government Portals." In Encyclopedia of Portal Technologies and Applications, edited by Arthur Tatnall, 912-917. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59140-989-2.ch150
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