Setting the Scene-Defining and Understanding ERP Systems

Abstract

This introduction chapter briefly retraces the emergence of the concept of enterprise-wide system and provides a complete overview of the definitions that have been proposed for Enterprise Resource Planning (ERP) systems. It then presents the commonly accepted rationale for ERP including the much publicised benefits that organisations can expect from them. Following this, an overview of the ERP market and, in particular, of its leading player SAP is proposed, leading to a conclusion that sets the scene for the other chapters in this book.