MLA
MacGregor, Robert, and Lejla Vrazalic. "The Shifting Sands of E-Commerce: Investigation of the Mapping Between Expected and Actual E-Commerce Benefits in SMEs." Global Electronic Business Research: Opportunities and Directions, edited by Nabeel Al-Qirim, IGI Global, 2006, pp. 257-281. https://doi.org/10.4018/978-1-59140-642-6.ch012
APA
MacGregor, R. & Vrazalic, L. (2006). The Shifting Sands of E-Commerce: Investigation of the Mapping Between Expected and Actual E-Commerce Benefits in SMEs. In N. Al-Qirim (Ed.), Global Electronic Business Research: Opportunities and Directions (pp. 257-281). IGI Global. https://doi.org/10.4018/978-1-59140-642-6.ch012
Chicago
MacGregor, Robert, and Lejla Vrazalic. "The Shifting Sands of E-Commerce: Investigation of the Mapping Between Expected and Actual E-Commerce Benefits in SMEs." In Global Electronic Business Research: Opportunities and Directions, edited by Nabeel Al-Qirim, 257-281. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-642-6.ch012
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