MLA
Heier, Hauke, et al. "Siemens: Expanding the Knowledge Management System ShareNet to Research & Development." Cases on Information Technology: Lessons Learned, Volume 7, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 370-387. https://doi.org/10.4018/978-1-59140-673-0.ch021
APA
Heier, H., Borgman, H. P., & Manuth, A. (2006). Siemens: Expanding the Knowledge Management System ShareNet to Research & Development. In M. Khosrow-Pour, D.B.A. (Ed.), Cases on Information Technology: Lessons Learned, Volume 7 (pp. 370-387). IGI Global. https://doi.org/10.4018/978-1-59140-673-0.ch021
Chicago
Heier, Hauke, Hans P. Borgman, and Andreas Manuth. "Siemens: Expanding the Knowledge Management System ShareNet to Research & Development." In Cases on Information Technology: Lessons Learned, Volume 7, edited by Mehdi Khosrow-Pour, D.B.A., 370-387. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-673-0.ch021
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