The ‘Social Experience Factory' and the Fabrics of Collaboration in Virtual Communities of Practice

The ‘Social Experience Factory' and the Fabrics of Collaboration in Virtual Communities of Practice

Demosthenes Akoumianakis (Technological Education Institution of Crete, Greece)
Copyright: © 2010 |Pages: 23
DOI: 10.4018/978-1-60566-984-7.ch035
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Abstract

This chapter proposes and discusses the “social” experience factory (SEF). The SEF provides a general model and architecture supporting information- based product assembly by cross-organization communities of practice using interactive toolkits and practice-specific technologies. In terms of engineering ground, the SEF builds on two prevalent research tracks, namely experience-based and reuse-oriented proposals for the management of virtual assets and automated software assembly as conceived and facilitated by recent advances on software factories. Our account of the SEF focuses on functions facilitating electronic squads (i.e., cross-organization virtual community management) and workflows (i.e., practice management) which collectively define the scope of collaboration using the SEF. Further technical details on operational aspects of the SEF as deployed in the tourism sector to facilitate vacation package assembly are presented in Chapter XXI in this volume.

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