MLA
Klink, Stefan, and Peter Weiß. "Social Impact of Collaborative Services to Maintain Electronic Business Relationships." Social Computing: Concepts, Methodologies, Tools, and Applications, edited by Subhasish Dasgupta, IGI Global, 2010, pp. 1389-1419. https://doi.org/10.4018/978-1-60566-984-7.ch089
APA
Klink, S. & Weiß, P. (2010). Social Impact of Collaborative Services to Maintain Electronic Business Relationships. In S. Dasgupta (Ed.), Social Computing: Concepts, Methodologies, Tools, and Applications (pp. 1389-1419). IGI Global. https://doi.org/10.4018/978-1-60566-984-7.ch089
Chicago
Klink, Stefan, and Peter Weiß. "Social Impact of Collaborative Services to Maintain Electronic Business Relationships." In Social Computing: Concepts, Methodologies, Tools, and Applications, edited by Subhasish Dasgupta, 1389-1419. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-984-7.ch089
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