What is Soft Knowledge?

What is Soft Knowledge?

Paul Hildreth (Independent Knowledge Management Consultant, UK)
Copyright: © 2004 |Pages: 41
DOI: 10.4018/978-1-59140-164-3.ch003
OnDemand PDF Download:
No Current Special Offers


In order to further inform the notion of soft knowledge, in this chapter we will explore three areas of literature with different views of how work is supported by knowledge: Distributed Cognition, Common Ground, and Communities of Practice. The different views show, to a greater or lesser degree, that the capture-codify-store approach is probably the wrong metaphor. The exploration of these views also indicates that the simple soft-hard distinction is not as simple as it appears.

Complete Chapter List

Search this Book: